Privacy Policy

1. Introduction

B3 Cleaning Services, LLC ("we," "us," or "our") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our cleaning services. We are located at 2504 Clareside Dr, Valrico, FL 33596.

2. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and mailing or service address provided when you request a quote, book a service, or contact us.
• Service Information: Details about the services you request, including property type, size, cleaning preferences, and scheduling information.
• Payment Information: Billing details necessary to process payments for our services. Payment processing is handled by secure third-party processors, and we do not store full credit card numbers.
• Website Usage Data: IP address, browser type, operating system, pages visited, and time spent on our website, collected through cookies and similar technologies.
• Communications: Records of your correspondence with us, including emails, phone calls, and form submissions.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our cleaning services
• To process bookings, quotes, and payments
• To communicate with you about appointments, confirmations, and follow-ups
• To respond to your inquiries and customer service requests
• To send promotional communications (with your consent), such as special offers or new services
• To analyze website usage and improve our online experience
• To comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our website, processing payments, or delivering services, under strict confidentiality agreements.
• Legal Requirements: When required by law, regulation, or legal process, or to protect the rights, safety, or property of B3 Cleaning Services, our customers, or others.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookie preferences through your browser settings. Disabling cookies may limit some functionality of our website.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal information
• The right to opt out of marketing communications at any time
• The right to withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the information provided below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services and website are not directed to children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: